:root{--pink:#ef5d8f;--pink2:#ff9fbd;--brown:#4b241d;--brown2:#261310;--cream:#fff7f3;--red:#b3192b;--ink:#24191a;--muted:#78686b;--line:#eadcdf;--green:#14884a;--shadow:0 18px 50px rgba(69,25,37,.10)}*{box-sizing:border-box}body{margin:0;font-family:'DM Sans',sans-serif;color:var(--ink);background:#fbf7f6}button,input,textarea,select{font:inherit}.admin-login-page{min-height:100vh;background:radial-gradient(circle at 15% 10%,#ffd7e4 0,transparent 34%),radial-gradient(circle at 85% 70%,#ead1c3 0,transparent 36%),#fff8f4;display:grid;place-items:center;padding:24px}.login-shell{width:min(100%,520px)}.login-card{background:#fff;border:1px solid #f0dfe3;border-radius:28px;padding:34px;box-shadow:var(--shadow)}.login-brand{display:flex;align-items:center;gap:12px;color:var(--brown2);text-decoration:none;font-weight:800;font-size:1.25rem}.login-brand img{width:58px;height:58px;object-fit:contain}.admin-kicker{font-size:.74rem;font-weight:800;letter-spacing:.16em;color:var(--pink);margin:20px 0 8px}.login-card h1,.admin-topbar h1,.admin-card h2{font-family:'Playfair Display',serif;margin:0;color:var(--brown2)}.login-card h1{font-size:2.5rem}.login-copy{color:var(--muted);line-height:1.6}.login-card form,.admin-card form{display:grid;gap:14px;margin-top:24px}label{display:grid;gap:7px;font-weight:700;color:var(--brown2)}input,textarea,select{width:100%;border:1px solid var(--line);border-radius:14px;padding:13px 14px;background:#fff;color:var(--ink);outline:none}input:focus,textarea:focus,select:focus{border-color:var(--pink);box-shadow:0 0 0 3px rgba(239,93,143,.12)}.admin-primary{border:0;border-radius:14px;background:linear-gradient(135deg,var(--pink),var(--red));color:#fff;padding:14px 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span{width:8px;height:8px;background:var(--green);border-radius:50%}.admin-menu-toggle{display:none}.backend-banner{margin:18px 0 0;border:1px solid #f1c3cf;background:#fff0f4;color:#6f2438;padding:14px 16px;border-radius:14px}.admin-panel{display:none;padding-top:24px}.admin-panel.active{display:block}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.metric-grid article,.insight-card,.admin-card{background:#fff;border:1px solid #eadcdf;border-radius:18px;box-shadow:0 9px 30px rgba(73,33,44,.06)}.metric-grid article{padding:18px;display:grid;gap:4px}.metric-grid span{font-size:.8rem;font-weight:800;color:var(--muted)}.metric-grid strong{font-size:1.7rem;color:var(--brown2)}.metric-grid small{color:#a08c91}.insight-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-top:14px}.insight-card{padding:18px}.insight-card p{margin:0 0 10px;font-size:.76rem;font-weight:800;letter-spacing:.08em;color:var(--pink)}.insight-card h3{margin:0 0 6px}.insight-card span{font-size:.82rem;color:var(--muted)}.admin-two-col{display:grid;grid-template-columns:1.15fr .85fr;gap:16px;margin-top:16px}.admin-card{padding:20px}.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.card-head .admin-kicker{margin:0 0 5px}.card-head button{border:0;background:#fff0f4;color:var(--red);font-weight:800;border-radius:10px;padding:8px 10px;cursor:pointer}.attention-list,.settings-list{display:grid}.attention-list>div,.settings-list>div{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:13px 0;border-bottom:1px solid #f0e4e7}.attention-list span,.settings-list span{color:var(--muted);font-size:.86rem;text-align:right}.table-search{width:min(260px,48vw);padding:9px 11px}.table-wrap{overflow:auto;border:1px solid #f0e3e6;border-radius:14px}table{width:100%;border-collapse:collapse;min-width:740px}th,td{text-align:left;padding:12px 13px;border-bottom:1px solid #f1e6e8;font-size:.86rem}th{font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);background:#fff8fa}td{background:#fff}.empty-state{padding:20px;color:var(--muted);text-align:center}.panel-intro{color:var(--muted);line-height:1.6}.request-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:18px 0}.request-grid article{background:#fff5f8;border:1px solid #f0dfe4;border-radius:14px;padding:16px;display:grid}.request-grid strong{font-size:1.6rem;color:var(--red)}.request-grid span{color:var(--muted)}.ai-reply-output{min-height:230px;border:1px solid var(--line);background:#fff9fb;border-radius:14px;padding:16px;white-space:pre-wrap;line-height:1.65;color:var(--brown2)}.payment-metrics{margin-bottom:16px}.status-pill{display:inline-flex;padding:5px 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